Bricks and Mortar

I almost never go inside a store anymore - not a physical store anyway. I am one of those people helping to toll the death knell for big box stores and shopping malls. Some people still love to shop in a store. To them I say more power to you, but my first choice is shopping online. 

Graphic by Teece Aronin

Even though I'm a baby boomer, I just cannot imagine walking all over hell's half-acre trying to find one oddly-sized light bulb, just as I can no longer imagine having to answer the phone if I want to know who's calling.

A couple of weeks ago my son, Jon and I had time to kill before an appointment so I said, "Let's run into Target and get toothpaste. Besides, I really have to use the bathroom."

Inside, Jon strolled around while I dashed into the ladies room. There was a female store manager in there looking flustered. 

"I'm afraid you can't use the bathroom right now," she said. "There's been a water main break and the township is shutting off all the water."

"Now or in a few minutes?" I asked. "Because I really do have to use the bathroom."

A woman stepped out from a stall next to us, and the manager leaned to the side and peered in.

"Well, from the looks of things, you can't flush now," she said.

For no amount of money would I have traded places with that woman in the stall with her toilet bowl contents open for inspection.

"Oh, that's not necessarily true," said the woman in the stall. "I was just waiting for instructions before I flush. Should I try it, do you think?"

"Yes, go ahead, " instructed the manager. Both women were talking as if they worked for NASA, and the toilet was a rocket ship in trouble. The woman disappeared back into the stall and we heard a mournful, yowling growl from the toilet, as if a dragon was in there giving birth.

"That's just what I thought," said the manager. "You can't flush."

See now, that's a perfect example. If I was shopping online, I'd just put the laptop down and scamper off to the bathroom, then flush once the water was back on. I would not have to show my toilet contents to anyone else even if they did work for NASA. That's partly because, unlike some people, I know that a toilet is just a toilet and not a rocket ship, no matter how high someone is when they use it. When I shop online, the biggest irritant is the occasional error message because of outdated credit card numbers or passwords - unless I have to call customer service.

"Yes ma'am, it is certainly upsetting when you click to make a purchase and the item fails to appear in your cart. I know I would find that most frustrating." This was no doubt read to me from a script with a blank space for inserting my problem. 

"Well, can you fix the issue?" I ask.

"Ma'am, that depends. Did you click on the word buy or on the picture of the item you wanted to buy?"

"I clicked on the word buy."

"Ma'am, you were supposed to click on the picture."

"That doesn't make any sense. Who clicks on the picture? Besides, the word buy is bold and in italics."

"That's just an idiosyncrasy of the system, ma'am."

"An idiosyncrasy?"

"Yes, ma'am."

"Wouldn't bolding the word buy and putting it in italics be a choice made by a human? How can you say it's an idiosyncrasy in the system?"

"Well, ma'am, because it really just is," said customer service. 

And those last italics were a choice made by this human.

Jenny and the Christmas Vomity Mess

In early December my house was a Christmas vomity mess, then it looked lovely, then it was a Christmas vomity mess again. I hate it when Christmas vomity messes go full-circle - and they always do. 

Kitt, our cat, staking her claim in the
Christmas vomity mess. Copyright,
Teece Aronin. 

The Christmas vomity mess is that stage of home Christmasness characterized by ornaments scattered across floors and ornament hooks that hide among carpet fibers and don't come loose until they hitch a ride out of there embedded in the sole of your foot. 

The Christmas vomity mess is scraps of gift-wrap strewn like confetti - your house looking like New Year's Day, six a.m. It is also whole hanks of gift-wrap curled up on the floor like victims of a war on gift-wrap because someone didn't measure once and therefore cut twice. 

The Christmas vomity mess is every construction paper decoration and tree ornament your children have made since pre-K, now flung across the dining table from which the table cloth hangs, all catty-wompus and drunkenly grazing the floor. 

The Christmas vomity mess is all your Thanksgiving paraphernalia co-mingling and canoodling with the decorated plates, candy dishes, hand soap dispensers and towels which must be trotted out or it just wouldn't be Christmas. 

I first heard the term Christmas vomity mess from my smart, sparkling, optimistic friend, Jenny. Even though it can't always be easy as a working, single mother, Jenny has a gift for seeing the good. 

Jenny is the kind of woman who can tell you that someone just graffitied her truck and manage to spin the tale so that it sounds like the sun just flooded her garden, every flower turning its little face toward the light - and that it was adorable when one of them sneezed. 

When Jenny sees a Christmas vomity mess she sees fun-loving elves playing peekaboo in the debris. When I see a Christmas vomity mess, I see elves dressed as Chucky dolls. I don't perk up until the Christmas vomity mess is downgraded to at worst, a Christmas hiccuppy mess.  

I first heard Jenny use the term on Facebook right after Thanksgiving when this post appeared next to her pretty, smiling face: My house is a Christmas vomity mess! 

'Oh, my God!' I realized, 'So is mine!' 

This year I did almost all of my holiday shopping online, causing my Christmas vomity messes to expand and include cardboard boxes, stacks of them; a small-scale homage to Citizen Cane and the crate maze remains of a life spent grabbing, grabbing, grabbing. And spilling from the boxes to tumble all over the room were tiny air-puffed packing cushions equally useful as floaties for little baby rabbits. 

And because ninety percent of this stuff was intended for my kids whose last scraps of holiday innocence I'd like to protect by keeping at least some gifts a surprise, the Chrismas vomity mess has spread into my bedroom in a big way. This gave me pause one night as I turned out the bedside lamp. Normally, I navigate my dark bedroom like a fish in black waters. I know every curled corner on every throw rug and gracefully sidestep the tiny three-legged stool near my closet door.

But this Xanadu microcosm could send me tush over teakettle if I connected with it in the dark. I could fall, break a hip and become a burden to society when I'd be perfectly happy just burdening my children someday. Then a Scroogey voice inside my head nagged, "And you'll keep Christmas by losing your independence!" So, even as I told Ebeneezer to shut his figgy pudding hole, I got up and shoved the boxes out of the way.

But almost enough about me; Since the Christmas vomity mess is a multi-stage phenomenon, I manage to clean it up in time for Christmas morning and holiday guests only to witness it reinventing itself during the gift opening phase like an antibiotic-resistant bacteria. 

This year I found these cycles exhausting and so did my Christmas tree which eventually refused to light whenever the place was a shambles. Like me, it can't seem to get turned on when the house is a mess. 

So that's it for this year's Christmas vomity mess. I might feel nostalgic for Christmas from time to time but never for the Christmas vomity mess. 

And Jenny - smart, fun, light-hearted Jenny - what planet are you from and may I spend next Christmas there with you?